Shipping and Delivery Policy

At Jaipur Saaj, we are committed to delivering your authentic ethnic wear accurately, in good condition, and on time. We partner with reliable courier services to ensure your order reaches you safely across India.

Order Processing and Dispatch

We classify our products into two categories based on stock availability:

1. In-Stock Products

Products that are immediately available in our warehouse will be:

• Dispatched within 24–48 hours of order confirmation.
• You can generally expect delivery within 7–10 business days (depending on your delivery location).

2. Out-of-Stock / On-Demand Products

For products that are currently out of stock, made on order, or sourced on demand:

• Dispatch will take 4–5 business days from the date of order confirmation.
• Delivery may take up to 8–12 business days in such cases.

We usually dispatch all orders within 2–4 working days of order confirmation.

Delivery Timelines and Coverage

Estimated Delivery

Your order will typically be delivered within 4 to 8 working days from the date of dispatch.

Shipping Method

Shipping is done via both air and surface transport, chosen based on your location and product availability to ensure efficiency.

Shipping Coverage

We currently deliver across all major PIN codes in India.

Important Address Requirements

To guarantee a smooth and timely delivery, please ensure you provide the following complete and correct information at checkout:

• Your complete physical address (including house number, street, and landmark).
• A valid 10-digit mobile number (for delivery updates and coordination).
• Your correct postal PIN code.

Please Note: Incomplete or incorrect addresses may cause delays or failed deliveries.

Order Tracking

Once your order has been shipped, you will receive an SMS and/or email with your tracking number and the name of the courier partner to track your order in real-time.

Delays & Exceptions

We strive for timely delivery; however, delays may occasionally occur during:

• Major festivals or public holidays.
• Natural calamities or unforeseen logistics issues.

We appreciate your patience and understanding in such rare circumstances.